My Southern Cross

Forgotten password

What you need

  • Your username or Member card number

Where to find your Member card number


Resetting your password

1 Enter your username or Member card number below.
2 We'll email you immediately with instructions to reset your password.

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Your username is the login name you set up when you registered for My Southern Cross.
Your Member card number is the 16 digit number beginning with 6101 printed on your Member card:

Forgotten username?


@ Southern Cross Medical Care Society